Shipping policy

Shipping Policy

At STITCHY.UAE, we aim to provide a smooth and reliable delivery experience across the United Arab Emirates.

Shipping Fees

• Orders of AED 250 or more qualify for FREE shipping.
• Orders below AED 250 are subject to a AED 18 shipping fee.

Delivery Time

• Orders are delivered within 2–3 business days after order confirmation.
• Delivery times may vary slightly depending on the delivery location and courier service.

Delivery Areas
We deliver across all seven emirates of the UAE:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Umm Al Quwain
• Ras Al Khaimah
• Fujairah

Order Processing & Tracking
Once your order is confirmed, it will be prepared and handed over to our delivery partner. Where available, tracking details will be provided so you can follow the status of your shipment.

Delivery Delays
While we aim to deliver within the stated timeframe, occasional delays may occur due to circumstances beyond our control, such as courier operational issues, public holidays, weather conditions, or incorrect/incomplete delivery information.

Important
Please ensure that your delivery address and contact number are accurate when placing your order. This helps us avoid any unnecessary delays.

Need Help?
If you have any questions regarding your order or delivery, please contact our customer service team and we will be happy to assist you.